Senior Associate - Investigations

About the TeamBeing part of Meesho's Fulfillment and Experience (F&E) team, will zip you to the cockpit of ourever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users.We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. Wecome with diverse skill sets and responsibilities ranging from running operations/support to managingthe supply chain, and maintaining analytics.At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground upcompletely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain thatreimagines e-commerce, not just in India but globally.We focus on personal growth and fun at work just as much as we do on working hard. That is why, wehave regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards andrecognitionsAbout the RoleAs a Senior Associate – Investigations, you'll own end-to-end investigations into corporate misconduct,conflict of interest, fraud, and theft across Meesho's corporate and supply chain operations. You'llconduct fact-finding, gather evidence, run interviews, and deliver findings that hold up to executive andlegal scrutiny while protecting the integrity of the organization and the trust of customers and sellers.Your guiding question in this role will be “How can we support the building of an efficient, high integrityorganization, while keeping customer and seller experience at max”. You’ll answer this question everyday through owning the investigations charter for Meesho at large.

What You Will Do: Lead investigations into misconduct, fraud, theft, and policy violations end to end, from intake toclosed report● Gather evidence through interviews, document review, and data analysis, ensuring everything isobtained legally and ethically● Analyze findings to identify root cause, patterns, and systemic risk, not just resolve individualcases● Write investigation reports clear enough for executive leadership and, where needed, lawenforcement authorities● Recommend corrective actions based on root-cause analysis● Partner with Legal, HR, Ops, and Finance on case-specific escalations and legal follow-through● Work directly with Zonal, Cluster, and Area teams on high-impact field cases/incidents (theft,fraudWhat success looks like?● Meet target case closure SLA as per internal SOP and policies● Handle dynamic case volume through the quarter, ensuring adherence to SOP and auditcommittee reporting requirements● Convert raw complaints into structured investigations by critically assessing the veracity ofallegations, and deliver outcomes including corrective actions and drive systemic process/policychanges to reduce repeat incidents and patterns

What You Will Need: Must have● 3–5 years investigating misconduct, fraud, or policy violations● Previous experience conducting interviews and running fact-finding investigations● Strong report-writing able to present findings clearly to senior leadership● Working knowledge of legal procedures and regulations governing investigation● Comfortable handling confidential, high-sensitivity information● Able to travel on short noticeNice-to-have● Experience in E-commerce, Logistics, Supply chain, Operations or relevant experience in similarhigh growth tech startups preferred● CFE, PCI, or equivalent investigative certification● Exposure to computer forensics or digital investigation tools● Prior experience in law enforcement or a related investigative field.