Director, Sales Strategy & Planning | Rocket Growth

Location: Seoul, South KoreaJob Type: Full-time

About Coupang At Coupang, we exist to wow our customers. Our mission is to make shopping, eating, and living easier than ever before. We’re disrupting the multi-billion-dollar commerce industry from the ground up and building a reputation as South Korea’s most innovative and reliable e-commerce platform. We combine the agility of a startup with the scale and resources of a global public company. This unique blend empowers us to launch new services at speed, drive innovation, and make a tangible impact every day. At Coupang, you’ll grow alongside bold, hands-on, and ambitious teammates who are passionate about shaping the future of commerce. On Rocket Growth (RG): Rocket Growth is a dynamic business unit focused on driving innovation, scale, and strategic growth across emerging markets and categories. We are building a brand that stands for bold thinking, transformative impact, and future-forward leadership.

A. Sales Planning & Performance Management

Strategic Planning: Act as the primary planning partner to designated Category Leaders, coordinating and driving the annual, quarterly, and ongoing sales planning processes.

Goal Setting & Tracking: Establish and maintain robust performance tracking mechanisms (KPIs, OKRs) to monitor category sales execution against strategic objectives.

Deep-Dive Analysis: Conduct detailed, hypothesis-driven analysis of sales performance, market trends, and category performance to identify risks, opportunities, and areas for optimization.

B. Strategic Storytelling & Executive Presentation

Narrative Development: Design and build compelling, clear, and concise strategic 'storylines' and presentations for consumption by Sales Leadership and Executive Management.

Executive Readouts: Present key findings, strategic recommendations, and performance summaries with conviction, translating complex planning and tracking data into actionable business insights.

Rapid-Turnaround: Leverage a 'management consulting' mindset to quickly synthesize complex information and transform it into highly polished, presentation-ready formats under tight deadlines.

C. Team Leadership & Asset Scalability

Team Management: Manage, coach, and develop a team of Analysts/Planners, ensuring high quality and consistency in their analytical outputs.

Scalable Solutions: Lead the team in the development and implementation of reusable, automated, and scalable planning and tracking assets (e.g., dashboards, templates, data models).

Sales Enablement: Drive the transition toward a 'self-serve' data model, enabling the broader sales team to access performance data and tracking insights directly and efficiently.

II. Required Qualifications & Experience

Experience: 10-15 years of professional experience in Sales Operations, Business Planning, Strategy, or a related analytical function, preferably supporting a high-intensity, fast-paced Sales organization.

Structure & Detail: Demonstrated history of being highly structured and meticulous in planning, execution, and documentation.

Analytical Skills: Advanced proficiency in data analysis and modeling (e.g., Excel, SQL, Tableau/Power BI) and the ability to derive strategic insights from large datasets.

Communication: Exceptional written and verbal communication skills, with a proven ability to summarize complex issues into a crisp, consumable storyline for executive audiences.

III. Preferred Qualifications

Management Consulting: Prior experience at a top-tier management consulting firm is a strong advantage.

Team Leadership: Experience managing or mentoring analytical staff.

Tool Proficiency: Expertise in CRM systems (e.g., Salesforce), planning tools, and Business Intelligence platforms (Tableau).

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

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