Ecommerce Marketing Executive (WEST)
Smart Forte Consulting Llp · Singapore
Job SummaryYou will support in e-commerce campaigns and product launches, manage daily online business operations, and collaborate with partners to drive profitability, brand exposure, and customer satisfaction.ResponsibilitiesPlan and execute e-commerce campaigns and product launches on brand websites and marketplaces to enhance brand exposure (don't require to stay back during campaign period)Collaborate with the digital marketing team to implement campaign strategies effectivelyBuild and maintain strong relationships with marketplaces, logistics providers, and service partners to support online business operationsAssist in developing negotiation strategies with partners to optimize terms and performanceAnalyze partner performance regularly and recommend improvements to enhance resultsEnsure all product content, including descriptions and images, is accurate and up-to-dateOversee daily e-commerce operations including product listing, inventory management, order processing, payment, fulfillment, and returns/exchangesDeliver high-quality customer service by responding promptly to inquiries, resolving issues, and escalating when necessaryGenerate weekly and monthly campaign performance reports with actionable insights to optimize outcomesRequirementsDiploma / NitecMinimum 1 year of e-commerce experience, preferably in retailExperience working with marketplace platformsInterest and understanding of e-commerce platformsAbility to make data-driven decisionsStrong communication and collaboration skillsOther Information5 days work, Monday to Friday (8am to 5pm)Location: Gul (shutter bus pickup at Jurong East)Salary range: $2800 - $3500Interested applicants please send over your Resume. Shortlisted candidates will be contacted very soon. Thank you.