Account Manager

Company at a Glance OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

OpenX is seeking an Account Manager to partner with our CTV publisher clients to drive revenue growth across our programmatic marketplace. In this role, you’ll own a portfolio of mid-market CTV publishers with the goal to deepen strategic relationships, and guide partners in leveraging OpenX’s technology, including Audience, Data and PMP solutions.

We’re looking for a strategic, analytical, and consultative team player who thrives in a fast-paced environment and understands how to build strong client relationships. You will work closely with Publisher Business Development, Solutions Architects, Buyer Development, and Product to deliver results and ensure publishers experience the full value of partnering with OpenX.

Responsibilities: Partner with Publisher Business Development to own a subset of our top 75 CTV publishers and be responsible for overall performance and revenue forecast Drive publisher revenue growth and profitability through new direct supply integrations, yield optimization and upselling strategic products including publisher-sourced PMPs Identify, troubleshoot, and solve performance anomalies with the Solution Architect team Cultivate and maintain relationships with day-to-day contacts within your publisher portfolio Maintain a deep understanding of assigned publisher’s strategy, goals, and OpenX’s stack ranking to communicate to Executive and Product team in monthly updates Own QBRs, strategy meetings, and client entertainment Develop and maintain strong working knowledge of OpenX’s publisher platform, reporting tools, and product suite Identify market and product opportunities and f share actionable feedback to management and product teams Maintain current knowledge of CTV supply trends and apply relevant insights to publisher recommendations. Support and share know-how with other team members in order to reach business goals and revenue objectives Generate and deliver trends and meaningful insights to clients, translating into actionable recommendations

Required Qualifications : 3 - 5 years of Account Management, Customer Success, Client Services or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech Natural curiosity and strong understanding of the adtech and programmatic industry Strong communicator with a history of building relationships with clients Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement Experience with CTV mediation and ad server platforms (SpringServe, Publica, FreeWheel) and the programmatic landscape Advanced knowledge of Google Workspace (Docs, Sheets, Slides, Gmail, Drive, Calendar, Meet) BA / BS degree, or combination of equivalent work experience, training and education.