COUNTER STAFF MANAGER

manage front-line service operations by greeting patrons, processing transactions, and fulfilling requests. Key tasks include taking orders, handling cash or digital payments, and maintaining station cleanliness.Customer Service and CommunicationGreet customers warmly and answer menu or product questions.Provide recommendations and note special requests.Resolve basic complaints or redirect issues to management. [1, 2, 3, 4]Order Processing and CashieringTake accurate orders in person or via phone.Operate POS systems, cash registers, and card machines.Process sales, issue receipts, and balance cash drawers at shift end. [1, 2, 3, 4, 5]Product Preparation and StockingAssemble, heat, or package food and beverage items.Restock counter displays, napkins, utensils, and ingredients.Monitor inventory levels and report low stock. [1, 2, 3, 4, 5]Hygiene and MaintenanceClean and sanitize counters, equipment, and seating areas.Follow strict food safety and health sanitation laws.Clear used trays, dishes, and waste regularly