Senior Executive, Logistics Coordination

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Responsibilities:: Coordinate & Oversee Logistics Operations

Work with customers to understand logistics requirements and allocate suitable transportation resources. Arrange and coordinate logistics solutions through vendors and in-house resources to ensure smooth operations and profitability targets. Coordinate with customers, vendors, and drivers to ensure timely and efficient deliveries. Track shipment progress and coordinate delivery execution accordingly. Troubleshoot and resolve operational issues during the delivery process. Ensure drivers comply with customer requirements and Ninja Van SOPs.

Delivery Documentation Management

Understand customer documentation requirements and delivery SOPs. Ensure drivers collect and return all required delivery documents. Coordinate and ensure the timely return of documents to customers in accordance with their SOPs.

Reporting

Maintain and update shipment tracking records on a daily basis. Maintain and update vendor profiles regularly. Monitor, track, and report operational issues and follow up on resolution actions. Prepare daily, weekly, and monthly operational reports.

Requirement:: Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related fields. Minimum 3 years of experience in Logistics Coordination, Transportation, Supply Chain, or Project Management. Experience in Logistics or E-commerce industries is preferred. Strong coordination, problem-solving, and stakeholder management skills. Ability to work effectively in a fast-paced environment and manage multiple priorities. Proficient in Microsoft Excel and reporting tools. Good communication and teamwork skills.

Benefit:: •      Working Location: Ninja Van Vietnam Office, Ho Chi Minh city.

•      Salary and benefits:

Competitive salary package. Tet bonus and performance review. Full social insurance contribution based on gross salary. 12 days of annual leave and 5 days of paid sick leave. Health insurance coverage. Year-End Party. Attractive team-building activities and regular employee engagement programs. Company laptop provided.

•      Training and developing:

Opportunities to participate in internal training programs (online and offline). Clear career progression opportunities to Senior, Team Leader, Manager, and beyond.

•      Work environment & colleagues:

Open-minded and supportive leaders who encourage personal and professional growth. Young, dynamic, and collaborative working environment.