Account Management Associate

What you’ll do: Mainly responsible for Account Management (AM) Group KPI in revenue & maintain relationships with key accounts and customer visits according to set tiers of corporate customers to generate sales volumes & revenues through upselling, retention, and reactivation activities; Working closely and coordinating with internal stakeholders in handling service failure, billing issues, customer complaints, and other inquiries; Roll out periodic surveys on existing corporate customer cohorts from time to time to identify market insights; Collaborate with the marketing department on regular and seasonal campaigns and oversee the overall campaign timeline to ensure the integration plan is finished as committed to expected output quality. Others: Ad-hoc tasks/works assigned by Line Manager. Work location: Pho Quang Street, Tan Son Hoa Ward, HCMC Work time: Monday to Friday (9:00 AM to 6:00 PM)

What we seek: Self-motivated, proactive, take ownership and personal responsibility; Hardworking & friendly team player, enthusiastic and adaptable; Fast learner, can-do attitude, straightforward  and simplify;

What you’ll need: Bachelor/ College's degree, preferably in marketing or business related subjects; Min 2 years solid experience in working experience in sales, account management, & customer support; Good sense with product flow  & merchant solutions; high skill in campaign management; Able to work independently and work under pressure; Proficiency in written Vietnamese & English; Hands-on experience with MS Excel, Word and PowerPoint.