Sales, Merchandising & E-commerce Executive [CCP for Retail Professionals & Associates]
Jlc Enterprises · Singapore
Sales, Merchandising & E-commerce Executive for Retail and eCommerce furniture store Skill sets needed : GrowthSkill 1: Omni-channel ManagementTask 1: Direct and synchronize live product catalog listings, pricing, and promotional campaigns across the physical furniture showroom and online e-commerce platforms (Shopify).Task 2: Analyze cross-channel customer purchasing behavior, web traffic analytics, and conversion funnels to drive revenue optimization across retail and wholesale channels.Growth Skill 2: Merchandise Performance AnalysisTask 1: Monitor digital inventory movement, sell-through rates, and stock turnover metrics for handcrafted sofas and home decor products across B2C andB2B channels.Task 2: Evaluate merchandise profitability, conduct pricing elasticity analysis, and generate sales forecasting reports to guide reordering schedules and catalog expansion.Growth Skill 3: Automated Inventory ControlTask 1: Implement automated stock intake protocols, warehouse-to-showroom tracking, and physical inventory auditing across retail and wholesale channels.Task 2: Manage automated stock threshold alerts, ERP stock synchronization, and demand analytics to optimize safety stock levels for home decor items.Growth Skill 4: Customer Experience ManagementTask 1: Oversee end-to-end B2C online retail order fulfillment, digital payment gateways, and coordinate delivery schedules and warranty claims for handcrafted furniture.Task 2: Design seamless showroom-to-online customer touchpoints and configure AI prompt workflows and automated chat responses for pre-sales online inquiries.Others (Generative AI Principles and Applications):Task 1: Deploy generative AI tools (ChatGPT, Shopify Magic, Adobe Firefly) to create SEO-optimized product descriptions, social commerce visual collaterals, and digital marketing copy.Task 2: Utilize generative AI prompt techniques to analyze customer reviews, summarize chat logs, and extract actionable insights for merchandising decisions.