Community Specialist

Little Joy Indonesia · Indonesia

Sector
Ecommerce
Function
Growth & Marketing
Level
Junior
Employment type
Full Time
Posted
2026-06-26
Source
techinasia

Key Responsibilities: Manage and grow the Little Joy community across online and offline channels. Execute community engagement campaigns, activations, and challenges, including participant tracking, point recaps, and reward coordination. Coordinate with brand partners for collaborations and community initiatives. Build meaningful relationships and deliver an exceptional experience for community members. Monitor community insights, engagement metrics, and prepare performance reports. Support and manage end-to-end community programs and events.

Qualification: Preferred Skills & Qualifications: Minimum 1 year of experience in Community, Social Media, KOL, or Customer Engagement roles. Strong communication and interpersonal skills with a community-first mindset. Highly organized with excellent multitasking and project coordination abilities. Proactive, detail-oriented, and able to manage multiple stakeholders simultaneously. Proficient in Google Sheets/Microsoft Excel for data tracking, reporting, and participant management (preferred). Comfortable working with Google Workspace and Canva. Creative in developing engagement ideas, campaigns, and community activations. Experience in parenting, FMCG, or mom-and-baby communities is a plus. Willing to work in Joglo, Jakarta Barat

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