Senior Product Manager

Role Overview: We are seeking a technically strong Senior Product Manager to join our International Transportation Product team. You will work with business stakeholders, engineers and scientists to lead the development of next-generation logistics solutions for Coupang. This role sits at the intersection of physical operations and software engineering, requiring you to translate complex logistics challenges and high-level business objectives into complex, multi-layered system requirements and solutions.

We’re seeking a hands-on leader who can look around corners, balance technical judgment with customer obsession, and drive strategic decisions that redefine the delivery experience in Taiwan. Success requires a “think systematically” mindset to break down technical hurdles and understand how subtle configuration changes trigger chain reactions across physical hardware and downstream systems.

What You Will Do:

Own the product vision, strategy, roadmap, and OKRs for one or more areas within international transportation.

Lead the entire product lifecycle, from ideation to launch, by translating complex business goals (like geographic expansion), defining product requirements, identifying use cases, and establishing success metrics.

Develop hypotheses to innovate on our delivery experience and validate them through experimentation with clearly defined metrics.

Drive product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing methodologies.

Build robust mechanisms to replace manual configuration processes with self-service capabilities while remaining hands-on to ensure end-to-end network performance.

Act as the primary interface between business and engineering, using data-backed recommendations to drive executive consensus on complex trade-offs between delivery speed, cost, and capacity.

Essential Qualifications:

Bachelor's degree in quantitative or technical disciplines, or equivalent work experience.

At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

Proficiency leveraging data (e.g. Excel, SQL) to frame problems, draw insights and perform statistical analysis.

Demonstrated ability to collaborate with cross-functional teams and lead multiple projects concurrently.

Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Proficiency in both English and Mandarin.

Preferred Qualifications:

Experience in logistics, transportation and supply chain.

Experience integrating GenAI solutions and tools into business operations at scale.

Recruitment Process and Others

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

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