Senior Creator Ecosystem Manager (Social media platform/ Web3, $15k) (ID: 709237)

Responsibilities:Design, maintain, and enhance platform content policies and community guidelines.Define moderation standards for specific content risks, such as scams and misinformation.Oversee daily moderation operations, including management of both internal teams and external vendors.Optimize moderation workflows and quality assurance processes to ensure high standards.Collaborate with Product and Engineering teams to improve AI moderation tools.Monitor emerging threats and abuse patterns across the platform.Lead incident response efforts for significant content violations and crises.Develop escalation protocols and facilitate cross-team coordination.Work with Legal, Compliance, and Policy teams to ensure alignment with global regulations.Educate and inform the creator community about policy updates and changes.Represent the governance philosophy to both internal and external stakeholders.Define and track key performance indicators related to governance and moderation effectiveness.Produce regular reports for leadership to provide insights on moderation and ecosystem health.Requirements:Bachelor’s degree or higher in a relevant field.5 to 8+ years of experience in trust and safety, content moderation, or platform governance at a significant internet or social platform.Comprehensive knowledge of crypto, blockchain, and Web3, with the ability to identify associated risks.Proven experience in managing moderation teams and vendor relationships effectively.Strong skills in policy writing and decision-making, particularly in ambiguous situations.Data-driven approach; proficient in analytics tools, dashboards, and SQL.Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.EA License No.: 01C4394 (Persol Singapore PTE LTD)By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Persol Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy