Account Director

We are looking for an experienced Account Director to lead strategic customer relationships, drive business growth, and develop long-term partnerships with our customers.This is a senior commercial leadership position suited to a candidate with strong experience in strategic account management, business development, commercial negotiations, and cross-functional leadership.Key ResponsibilitiesDevelop and execute strategic account plans to achieve revenue, profitability, and business growth objectives.Build and maintain strong relationships with key customers and senior stakeholders.Identify new business opportunities and develop strategies to grow existing accounts.Lead commercial negotiations, pricing discussions, contract management, quotations, and proposals.Coordinate cross-functional teams including Sales, Operations, Engineering, Finance, and Customer Support to ensure successful project delivery.Monitor project execution and ensure customer expectations, quality requirements, and contractual commitments are met.Manage customer concerns and resolve issues effectively, escalating critical matters when required.Monitor market trends, competitor activities, and customer requirements to identify potential business opportunities.Prepare business reviews, sales forecasts, management reports, and account performance analyses.Monitor account profitability, revenue performance, and overall business results.Ensure compliance with company policies and contractual obligations.RequirementsBachelor's degree in Business, Engineering, Marketing, or a related discipline.Significant relevant experience in semiconductor, materials, equipment, manufacturing, or engineering industries.Strong experience in strategic account management, business development, and commercial management.Experience working in a manufacturing or engineering environment, including exposure to business start-up or growth phases, would be advantageous.Proven ability to manage key customer relationships and work effectively with senior stakeholders.Strong leadership, negotiation, communication, analytical, and problem-solving skills.Demonstrated ability to lead cross-functional teams and manage multiple business priorities.Candidates with experience in a managerial or senior leadership capacity will be considered favourably.