[Coupang Pay] Director, Back-End Engineering

The fintech business of Coupang is reimagining financial services for both our consumers and sellers, so they can do more with their money.

Coupang Pay focuses on delivering innovative payment and financial services solutions to everyone who uses the Coupang app — from customers buying products on Coupang.com, to marketplace vendors, and restaurants that offer their services via Coupang Eats. We develop solutions with our latest tech innovations to serve the growing needs of Coupang’s customers in Korea and Taiwan. This includes Coupay, an online wallet with a proprietary one-touch payment capability.

In particular, we are rapidly scaling the Wow credit card, a co-branded card that offers industry-leading rewards as part of our efforts to maximize customer values. For sellers, we are building out multiple liquidity options to help small and medium sized enterprises grow their business, using BaaS (Banking as a Service) capability.

If you want to leverage your extensive experience within the fintech space, join us. We help customers spend less time checking out so they can spend more time shopping for what they love.

Key Responsibilities:

Have vision and drive for the future direction of the payment system architecture and technology

Raise and hold a high bar for the engineering and product organization in delivering our payment experience to our customers

Foster a culture of one-team and drive collaboration with other tech leaders of Coupang to identify and scale our services for Coupang business growth

Be the champion of operational excellence for our payment organization

Drive the team to design and build while ensuring high scalability, reliability, and accuracy of Payment transactions, instruments, and cash credit balances

Drive team to develop systems that ensure continuous financial services while safely protecting customer data

Own communication with the stakeholders of payment product engineering systems that comply with laws and regulations

Identify and disseminate engineering best practices to the Payment organization

Basic Qualifications:

10+ years of experience in software development at technology companies

7+ years of experience in software development management and leadership at technology companies

Solid track record of delivering large and complex systems with significant business impact

Experience of leading teams designing and developing large-scale distributed systems and architectures

Broad and deep understanding of key technologies in storage, data processing, and serving

Experience and knowledge in distributed systems, microservices, and messaging services

Excellent communications and collaborations across teams and across functionalities

Experience in automating steps in software delivery life cycle and building guardrails to promote a safe deployment process

Proven track record of fostering and ensuring an operational excellence organizational culture

The ability to handle multiple competing priorities in a fast-changing environment

Bachelor’s degree in computer engineering or other related tech fields

Preferred Qualifications

Experience in software development in a fintech organization

Experience in high volume financial transaction processing

Experience in security or compliance-related system development

Strong background in cloud services (Docker, Kubernetes, and AWS/GCP/ Azure)

Experience in company-wide application of API Gateway and Service Mesh

Why Coupang Pay?

Shape the future of digital payments in one of the world’s fastest-growing e-commerce ecosystems.

Own mission-critical systems serving millions of customers at global scale.

Work in an inclusive, high-impact culture that values innovation, speed, and craftsmanship.

Competitive compensation, equity, benefits, and continuous learning opportunities.

Join us to build the core of next-generation fintech at scale.

Recruitment Process and Others  Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

We are proud to offer equal opportunities for all applicants.

Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. Job titles and responsibilities may be subject to change depending on the candidate's overall experience, etc. this will be communicated to the candidate at the appropriate time before the offer.

This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Document Return Policy

This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.