Director - Client Onboarding, Account Maintenance, Regulatory and RTT Controls Lead

Key Responsibilities:Assist PWG front office, as part of the Client Onboarding and Lifecycle Management team with client, product suitability, tax and other relevant regulatory review, assessment, approvals and other related tasks.Prepare, maintain, and organize materials (training, checklist, guidelines), contributing also to NPC proposals, and ad-hoc information requests.Respond promptly to client queries and coordinate internal / external follow-ups.Support front office pipeline prioritization, ensuring timely and accurate execution of necessary reviews and account refresh activityHelp identify process efficiency opportunities and assist in change initiatives.Develop, implement, and monitor key controls for regulatory related processes owned by the Client Onboarding and Lifecycle Management teamEnsure compliance with regulatory requirements, Suitability, Tax checks.Maintain updated client records and manage information in CRM systems.Collaborate with internal teams such as investment, product, and operations to deliver seamless client service.Assist in planning and coordinating intra and cross departmental training regarding client, product suitability, tax and other relevant regulatory requirementsQualifications:Bachelor’s degree in Finance, Business, Economics, Law or related field.At least 10 years of experience in banking, wealth management, or financial services.Good understanding of financial products and market dynamics.Strong organizational skills with attention to detail.Excellent communication and interpersonal abilities.Familiarity with regulatory standards and compliance processes.Proficiency in Microsoft Office and CRM tools.Relevant certifications (e.g. CACS 1, 2) are advantageous.Skills & Attributes:Client-focused with a proactive mindsetAbility to manage multiple tasks efficientlyStrong teamwork and collaboration skillsAnalytical and problem-solving capabilitiesHigh integrity and professionalism