Food Outlet Operator

Job DescriptionThis is a hands-on role that includes cooking at the stall, serving customers and handling daily stall operations. Cooking at the outlet is a core part of this role. The central kitchen prepares and supplies most of the ingredients so you can cook efficiently at the stall. You will cook each dish to the required specifications, follow the stall’s standard operating procedures (SOPs) for portioning, and accommodate customer requests where possible. Your focus is to serve hot, delicious food that meets our quality and presentation standards with every order.Follow the stall’s recipes, portion sizes, presentation standards and food safety procedures when cooking and serving food.Serve customers in a friendly and professional manner. Know the menu, recommend dishes and suggest add-ons where appropriate.Keep the cooking, service and counter areas clean and organised throughout the shift.Check stock levels and replenish ingredients, packaging and other supplies as needed.Process cash and digital payments accurately using the point-of-sale (POS) system, provide the correct change and reconcile sales at the end of the shift.Complete opening, shift handover and closing procedures as applicable.Perform other duties as assigned.RequirementsPractical cooking skills are required, particularly frying chicken, cooking fried rice and preparing Malay or Indonesian dishes.Hold a valid Workforce Skills Qualifications (WSQ) food safety and hygiene certificate.Have basic numeracy skills for cash handling and be able to use a digital POS system.Be available to work six days a week on one of three eight-hour shifts (7 am–3 pm, 9 am–5 pm or 12 pm–8 pm).