Director, Data Analytics – Pricing

Director, Data Analytics – Pricing  We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion- dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview Pricing is one of Coupang's most important competitive advantages and a critical lever in how the company competes and grows across Asia. As Director, Pricing Analytics, you will lead a team of approximately 15, responsible for supporting pricing, promotions, retail commerce, and broader commercial decision-making across the business. You will serve as a key thought partner to leaders across Pricing, Finance, Product, Engineering, Retail, and Operations, helping shape some of Coupang's most important commercial decisions. This role sits at the intersection of analytics, strategy, and business leadership. While dedicated Engineering and Machine Learning teams own the underlying pricing systems and algorithms, this team owns the analytical frameworks, decision support, experimentation, performance measurement, and business insights that enable leadership to make informed pricing and promotional decisions. Success in this role requires the ability to navigate ambiguity, structure complex business problems, quantify trade-offs, align diverse stakeholder groups, and translate analytical insights into meaningful business outcomes. Your work will directly influence how Coupang responds to competitive dynamics, invests in promotions, evaluates pricing opportunities, and drives long- term growth. Key Responsibilities • Lead and develop a high-performing team of approximately 15 analytics professionals supporting Pricing, Promotions, and Retail Commerce. • Develop a deep understanding of Coupang's pricing and promotions ecosystem, establishing analytical frameworks that clarify business performance, identify key drivers, and support strategic decision-making. • Lead high-impact analyses on complex business questions, providing clear recommendations that influence senior stakeholders and drive measurable business outcomes. • Partner closely with Pricing, Finance, Product, Engineering, Retail, and Operations leaders to evaluate opportunities, quantify trade-offs, and improve business performance. • Translate ambiguous business challenges into structured analytical approaches, balancing analytical rigor with practical decision-making. • Lead analytical inputs into pricing, promotional, and commercial strategy discussions, helping leadership assess competitive dynamics, customer behavior, profitability, and growth opportunities. • Drive experimentation, forecasting, scenario planning, and impact measurement initiatives to improve business outcomes and support strategic investments. • Establish and maintain leadership reporting and performance measurement frameworks that provide clear visibility into key business drivers and outcomes. • Lead cross-functional initiatives across pricing, promotions, retail, and commercial analytics while driving alignment among senior stakeholders. • Foster a culture of ownership, business impact, curiosity, and continuous improvement within the analytics organization. Basic Qualifications • 10+ years of experience in Analytics, Pricing, Commercial Strategy, Revenue Growth Management, Product Analytics, Marketplace Analytics, Retail Analytics, or a related quantitative field. • 5+ years of experience leading and developing high-performing analytics teams. • Demonstrated experience influencing Director, VP, or executive-level stakeholders through analytical insights and business recommendations. • Proven ability to structure ambiguous business problems, quantify trade-offs, and translate analysis into actionable recommendations. • Strong analytical foundation including experimentation, forecasting, causal inference, statistical analysis, or related methodologies applied to business decision-making. • Experience leading complex cross-functional initiatives involving business, product, finance, engineering, and analytics stakeholders. • Excellent verbal and written communication skills, including executive-level presentations and stakeholder management. • Strong business judgment, ownership mentality, and ability to operate effectively in a fast-moving, highly ambiguous environment

Recruitment Process and Others

Recruitment Process

Application Review - Job Fit Interview - Focus Interview – Offer The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

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