Specialist, Regional Management Office – Gurgaon Based (1-year contract)
Agoda · India
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The India Regional Management Office team sits within the Global Supply department at Agoda. We work closely with the sales department of India to drive operational excellence, improve internal processes, and support data-driven decision-making. This role will specifically serve the Indian market from a strategy and innovation perspective. The Opportunity: We’re looking for a Specialist – Operations to join our Regional Management team in India. This role is ideal for someone who enjoys working with data, has strong attention to detail, and wants to build a career in a fast-paced, international e-commerce environment. You’ll support the team in streamlining workflows, executing core operational tasks, and providing reporting and analysis to help teams across India achieve their commercial goals. In this Role, you’ll get to:
Support day-to-day operational processes across the India supply team
Work with internal systems to ensure partner data accuracy and execution of commercial levers
Track key performance metrics and prepare basic reports for internal stakeholders
Collaborate with Business Development teams to ensure timely and accurate execution of initiatives
Identify and troubleshoot issues in internal tools or processes
Assist with onboarding and enablement of new hotel partners
Document processes, create guides, and suggest improvements to team workflows
Work in a data-driven environment
Use out-of-the-box thinking to develop and implement solutions to unique challenges
Work cross-functionally in a dynamic, fast-paced, and challenging environment
What you’ll Need to Succeed:
Bachelor’s degree in Business, Hospitality, Economics, Engineering, or a related field
Strong analytical and problem-solving mindset
Comfortable working in a fast-paced, dynamic environment
Ability to work under pressure in a fast-paced and rapidly changing environment
Good written and verbal communication skills
Ability to prioritize tasks, manage time effectively, and work independently
Proficiency in Excel (knowledge of SQL or data tools is a plus)
#BA #Business Excellence #Operations Specialist #hiring #India
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Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.