Data Analyst (4Insite)

Company OverviewSBM MANAGEMENT SERVICES PTE.LTD. is an American multinational with 40+ years in global soft services. Trusted by Fortune 500 clients, SBM employs over 12,000 staff and leads in janitorial and workplace soft services with a focus on innovation and service excellence.Job SummarySupport data management and system training to ensure accurate information flow and compliance within SBM’s operational processes.ResponsibilitiesEnter personal information accurately into databases from forms or spreadsheets to maintain data integrityConduct periodic audits to verify data accuracy and compliance with company standardsTrain clients and new supervisors/executives on the inhouse system 4Insite to enhance user proficiencyReview data for errors and report unusual findings to management for timely resolutionCollect and verify completeness of information before data entry into software programsMaintain data accuracy through regular updates and quality checksTroubleshoot and resolve technical issues related to data systems to ensure smooth operationsAssist management in monitoring data feeds into new systems for consistency and reliabilityMonitor training compliance within the knowledge centre assigned to employees to support workforce developmentOversee monthly data feeds for quality, safety, and personnel details to uphold operational standardsCommunicate effectively with team members to resolve data errors and operational challengesScan, print, and organize documents required for data entry to maintain proper recordsAdhere to privacy guidelines as mandated by local laws to protect sensitive informationGenerate weekly and monthly reports on customer feedback and improvement areas to inform management decisionsEnsure software updates are applied promptly and provide training to new employees on company processesFile and organize paperwork to maintain a clear record of original documents for audit purposes