Business Analyst (Data & Process)

Key Responsibilities:•       Analyze current business processes and workflows to identify inefficiencies, test new business processes and suggest improvements based on findings.•       Develop and maintain process workflows, business process maps, and project artefacts.•       Assist in managing projects, ensuring they align with business goals and are completed on time.•       Collaborate with stakeholders to design and implement digital solutions and support change management activities.•       Write clear and detailed business requirements and documentation, create reports, dashboards, and visualizations to help stakeholders understand business performance.•       Support the underlying data ecosystem that enables these dashboards, including databases, data integrations, automations, and coding, to ensure reliable reporting and business insights for informed decision-making.•       Conduct system validation, user acceptance testing (UAT), and monitor system performance.Key Requirements:•       Bachelor's degree in Business Analytics, Information Systems, Computer Science, or a related field.•       > 3 years of experience in business analysis, solution design, and requirements management, process optimization, automation, or digital transformation initiatives.•       Proficiency in business process modelling tools(e.g., Microsoft Visio, PowerBI, Tableau) and technical proficiency (SQL, Phyton)•       Excellent communication and stakeholder management skills with strong analytical and problem-solving abilities.•       Experience in commercial operations, business analysis, reporting, data analytics, or operational process support, with the ability to quickly learn and adapt to business systems and processes.•       Experience with project management methodologies, both traditional and Agile/Scrum.•       High attention to detail to ensure accuracy in analysis and documentation.•       Exposure to CRM, or regulatory systems in shipping, financial or government sectors.