Senior Director, Commercial Excellence, APAC

Zimmer · Singapore

Sector
Data & Analytics
Function
Growth & Marketing
Level
Senior
Employment type
Full Time
Posted
2026-09-11
Source
mycareersfuture

Job SummaryThe Senior Director, Commercial Excellence, APAC is a strategic regional leader responsible for driving commercial growth, sales effectiveness, execution excellence, and business transformation across the Asia Pacific region. The role partners closely with Commercial, Finance, HR and country leadership teams to optimize commercial performance, accelerate product adoption, enhance field force productivity, and deliver sustainable revenue growth.The incumbent shall develop and execute regional commercial strategies across salesforce effectiveness, CRM and analytics, pricing governance, market intelligence, launch readiness, incentive compensation, territory design, and performance management.Ideal Candidate ProfileA highly analytical and commercially savvy leader with deep experience across commercial operations, sales effectiveness, finance, and business transformation. The successful candidate combines strategic vision with execution rigor, demonstrates strong leadership capability across diverse markets, and possesses a proven ability to drive growth and operational excellence within complex APAC healthcare organizations.PRINCIPAL DUTIES AND RESPONSIBILITIESCommercial Excellence Strategy Develop and lead the regional commercial excellence roadmap aligned with business growth objectives.Translate strategic priorities into actionable commercial programs, KPIs, and execution frameworks.Identify growth opportunities through data-driven insights, market analytics, and competitive intelligence.Drive best practices and standardization across APAC markets.Sales Force Effectiveness Lead sales effectiveness initiatives across field force deployment, account segmentation, territory alignment, targeting, and resource optimization.Design and implement incentive compensation programs that drive desired commercial outcomes.Establish productivity metrics and performance management systems for field teams.Improve sales execution through continuous measurement and coaching frameworks.Commercial OperationsOversee regional commercial operations processes, governance, and reporting.Ensure effective business planning, forecasting, and execution trackingDevelop performance dashboards and analytics platforms to support decision-making.Drive operational excellence and process simplification across markets.CRM, Analytics & Digital TransformationLead deployment and optimization of CRM, sales analytics and commercial technology platforms.Establish data governance and commercial analytics capability across the region.Utilize advanced analytics to identify opportunities, predict trends, and improvecustomer engagement.Drive adoption and utilization of digital tools by commercial teams.Product Launch ExcellenceDevelop launch readiness frameworks for new products and solutions.Coordinate cross-functional launch planning activities involving sales, marketing, medical, and operations teams. Monitor launch performance metrics and implement corrective actions where necessary.Ensure effective commercialization strategies and market adoption.Pricing & Revenue ManagementEstablish regional pricing governance policies and approval frameworks.Partner with country leaders to optimize pricing strategies and margin performance.Evaluate pricing opportunities, discounts, and deal structures for major commercial opportunities.Ensure compliance with pricing policies and business controls.Market Intelligence & Competitive StrategyBuild and maintain competitive intelligence capabilities.Analyze market trends, customer dynamics, and competitive activity to inform business decisions.Develop competitive conversion programs and growth initiatives.Provide strategic recommendations to regional and country leadership teams.Core CompetenciesStrategic Leadership: Enterprise thinking; Commercial acumen; Business transformation; Strategic planningCommercial Excellence: Sales effectiveness; GTM strategy; Launch Excellence; Pricing StrategyAnalytics & Digital: CRM systems; Business intelligence; AI/ML applications; Data-driven decision makingFinancial & Business Management: P&L Management; Forecasting & Planning; Resource allocation; Performance ManagementLeadership & Influence: Executive stakeholder management; cross-functional collaboration; team leadership & coaching; change managementKey Performance Indicators (KPIs)Revenue growth achievementMarket share expansionNew product launch performanceSales force productivity improvementsCRM and digital platform adoption ratesGross margin enhancementPricing compliance and governance metricsCustomer engagement and KOL effectiveness measuresForecast accuracyCommercial process efficiency and effectivenessEducationBachelor’s degree in Business, Finance, Engineering, Life Sciences, Computer Science, or related discipline.MBA preferred.Experience15+ years of progressive experience in Commercial Excellence, Sales Effectiveness, Strategy, Finance, or Business Transformation.Significant experience in medical devices, pharmaceuticals, healthcare, or related industries.Demonstrated success leading regional APAC commercial organizations.Experience managing matrix country teams and influencing senior executive stakeholders.Proven track record driving growth, profitability, and commercial transformation initiatives.Travel Requirements50%

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