Business Analytics Lead (7-10 years)

About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Who You Are!

You are a first-principles thinker who leads by example. You are passionate about translating complex data into actionable narratives and empowering your team to do the same.  If you possess a natural curiosity and a drive to challenge the status quo to achieve better outcomes, you will thrive here.

The gig As an analytics leader, you won't just provide data—you will actively shape the strategy of our financial services business.

Lead and mentor a team of analysts to drive business outcomes and growth, using high-fidelity data to inform sustainable decision-making across our product ecosystem. Own the end-to-end analytics function—designing the right team structure, hiring top talent, building capabilities, and setting an uncompromisingly high bar for problem-solving. Partner closely with business and product leaders, acting as a translator who turns complex business challenges into clear, solvable analytical problem statements. Empower your team to generate holistic, unbiased analyses that directly influence product roadmaps and business strategy. Champion a data-driven culture across various functions, effectively influencing stakeholders and driving cross-functional initiatives. Act as a core strategic partner within your pod, going far beyond a traditional analytics counterpart to actively co-create the business roadmap.

Job Requirements

7+ years of relevant analytics experience, including a minimum of 2 years in a Product Analytics role, plus proven experience directly managing and developing a team. Deep proficiency handling large-scale data and running complex analyses using SQL. You possess the data modeling skills necessary to understand data flows and manage ETL processes at scale. A natural curiosity for how products work under the hood, paired with a strong penchant for business strategy and commercial outcomes. Highly analytical with the ability to consistently apply the right frameworks and methodologies to solve ambiguous problems. A solid understanding of dashboarding principles with hands-on experience building actionable dashboards (prior experience with QlikSense is a plus). Background in FinTech, payments, or financial services. Statistical modeling experience using Python or R is also a great-to-have. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment  Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news