AI Product Manager

Role OverviewWe are seeking an AI Product Manager to lead the design and delivery of intelligent transaction tools, customer service solutions and compliance automation products.Key ResponsibilitiesDefine the product strategy, roadmap and success metrics for AI-powered products.Identify suitable AI use cases across customer service, operations, risk management and internal productivity.Convert business needs into clear product requirements and user journeys.Coordinate engineering, data, design, operations and control functions throughout the product lifecycle.Design human-review, exception-handling and feedback mechanisms for AI outputs.Monitor product adoption, response quality, operational efficiency and user satisfaction.Conduct market research and evaluate relevant AI technologies and service providers.Ensure AI products meet internal standards for privacy, security, transparency and responsible use.RequirementsBachelor’s degree in Business, Computer Science, Information Systems or a related field.Experience managing technology, data or AI-enabled products.Strong understanding of product discovery, requirement definition and agile delivery.Ability to communicate effectively with both technical and non-technical stakeholders.Strong analytical, problem-solving and project management skills.Professional working proficiency in English.Preferred QualificationsExperience with AI agents, large language models, intelligent customer service or process automation.Experience in financial technology, payments, risk management or real-time transaction products.Familiarity with model evaluation, data privacy and AI governance.Experience launching products for international users.