Business Analyst – Payment, SOF & Loyalty (Mobile App)

About the role : We are looking for an experienced Business Analyst with strong exposure to mobile application development, particularly in Payment, Source of Fund (SOF), Loyalty Program, and Voucher/Promotion ecosystems. The ideal candidate will act as the bridge between business stakeholders and development teams, handling the entire requirement lifecycle from discovery, documentation, testing, until final sign-off. Key Responsibilities Conduct requirement gathering sessions with clients and business stakeholders.  Facilitate workshops, discovery sessions, and requirement discussions.  Create and maintain BRD, FSD, user stories, process flows, and supporting documentation.  Work closely with Product, UX/UI, Engineering, and QA teams throughout the development lifecycle.  Prepare test scenarios, test cases, and coordinate User Acceptance Testing (UAT).  Perform functional testing for mobile applications (iOS & Android).  Validate business requirements and support final client sign-off.  Ensure delivered solutions align with business objectives and user expectations. Requirements

Minimum 3 years of experience as a Business Analyst in software or mobile application development.  Strong experience in end-to-end Business Analysis activities, including requirement gathering, client workshops, BRD/FSD creation, user stories, UAT, testing, and client sign-off.  Hands-on experience with mobile app testing (iOS & Android), including test case creation and functional testing.  Good understanding of Source of Fund (SOF), Loyalty Programs, and Voucher & Promotion Systems.  Experienced in working directly with clients and business stakeholders to gather, analyze, and validate requirements.  Familiar with the Software Development Life Cycle (SDLC) and cross-functional collaboration.  Experience in fintech, payment, e-wallet, loyalty, or rewards platforms is a strong advantage.