Manager/Senior Manager (Digital Product Insights) [DX1]

Support data-informed product development and enhancement plans within the Careers Connect Group's digital ecosystem through analytics,data management, and insights generation. The role involves learning about, and applying analytical methodologies, to develop insights that inform product decisions. You will handle data requests and processing while collaborating with cross-functional teams to optimise product performance across the digitalCareer and Employment Services (CES) platform. This position offers significant learning opportunities for candidates eager to develop expertise inproduct-related analytics whilst handling essential data operations thatsupport organisational decision-making.Essential Skill1.Data Analysis and InterpretationCollect, analyse, and interpret data from multiple sources to identify trends and patterns in customer digital behaviourApply basic statistical analysis skills to understandproduct performance and usageTranslate data findings into clear, actionable insights,such as user needs for product improvements2. Data Visualisation and ReportingCreate clear dashboards and visualisations using tools like Tableau, Power BI, or ExcelDevelop regular reports and presentations for different stakeholdersDisseminate findings clearly to management and cross-functional teams3. Data Management and OperationsManage and process data requests from internal and external stakeholders efficiently and accuratelyLiaise with organisation’s data governance team oncompliance requirements, operational procedures, and data management standardsUpload data accurately to platforms following established protocols and quality standards4. Product Strategy and Business IntelligenceUnderstand product development processes and align insights with business goalsSupport product strategy through comprehensive data analysisContribute to product enhancement initiatives with evidence-based recommendations5. Stakeholder Management and Project CoordinationCommunicate effectively with diverse teams and tailor findings to different audiencesProvide contextualised insights and actionable recommendationsManage multiple stakeholders, projects and data requests simultaneously and independentlyWork collaboratively in fast-paced yet sometimes ambiguous environments while maintaining quality standards6. Technical Skills and ToolsAbility to use data analysis tools and programming languages like Python, SQL, and/or R is a bonusWork with platforms and frameworks such as Google Analytics4, Databricks, Adobe Analytics, when neededLearn new technologies including advanced analytics platforms such as new AI/GenAI tools, where requiredRequirementsStrong attention to detail and accuracy when handling dataQuick learner and thinker who is comfortable with both analytical challenges and routine tasksEffective communication skills with growth and collaborative mindsetConfidence in presenting to different stakeholders, including Senior Management and POHsProactive and self-motivated with willingness to learn new skills independently  Comfortable with ambiguity whilst navigating dynamic environments and steep learning curvesOpen to candidates from diverse or fresh backgrounds with interest in data and product analysis- training and upskilling opportunities in technical tools and programming languages will be provided'Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration'All applicants will be notified on whether they areshortlisted or not within 4 weeks of the closing date of this job posting