Payment Systems Delivery & Operations Engineer / Lead

Join our Technology team to lead the delivery, resilience, and evolution of the Bank’s critical payment platforms. Drive end-to-end implementation, operational management, and compliance to support strategic growth in digital payments.ResponsibilitiesLead end-to-end delivery of payment system initiatives, including gathering requirements, designing solutions, testing integrations, planning deployments, implementing changes, and supporting post-production operationsManage and ensure high availability and resilience of critical payment platforms such as FAST, IBG, PayNow, PNDN, and EDPCoordinate 24x7 operational support by managing incidents, conducting root cause analysis, and restoring services within agreed service levelsDrive software releases, infrastructure upgrades, security patching, and change implementations while minimizing operational risksEnsure compliance with governance, change management, operational, and regulatory standardsCoordinate industry-wide testing, certification exercises, and payment-related regulatory programs to maintain system integrityMonitor system performance to identify and implement improvements that enhance reliability, scalability, and operational efficiencyMaintain comprehensive technical documentation, operational procedures, and knowledge repositories for payment systemsCollaborate with Business, Technology, Infrastructure, Risk, Operations teams, and external vendors to deliver solutions on time and within budgetLead proactive problem management and strengthen operational resilience through process optimization and automationPreferred competencies and qualificationsDegree in Computer Science, Information Technology, Engineering, or related discipline with experience leading enterprise-scale payment system implementation and operational management in banking or financial servicesStrong understanding of payment processing, transaction systems, banking operations, and regulatory requirements in high-volume, real-time payment environmentsHands-on experience managing incident, change, release, and production support processes focusing on system integration, operational excellence, and continuous improvementProven ability to lead cross-functional teams, manage external vendors, and deliver technology initiatives in Agile and regulated environmentsExcellent stakeholder management, communication, analytical, and problem-solving skills enabling effective collaboration across Business, Operations, and Technology functionsPreferred technical expertiseProgramming languages: Java (17/21), SQLFrameworks: Spring Boot, Hibernate, MicroservicesArchitecture: REST APIs, Event-Driven SystemsDevOps tools: Docker, Kubernetes, Jenkins, GitDatabases: MySQL, PostgreSQL, MongoDB, OraclePayment platforms: Universal Payment Platform (UPP), Common Payment Gateway (CPG)Middleware: IBM MQ, Sterling Connect:DirectScripting: Shell, Perl, GroovyOperating systems: Red Hat Enterprise Linux (RHEL), UNIXMonitoring and observability tools: Dynatrace, Splunk, GrafanaOnly shortlisted candidate(s) will be notified.