Air Freight Growth Data Analyst, Asia Pacific
Dhl Global Forwarding Singapore · Singapore
Job Purpose To support the Head of Air Freight Growth in driving data-led commercial and operational decisions by providing timely, accurate, and actionable insights across pricing, RFQs, and trade lane performance. The role is responsible for analyzing key growth metrics, identifying opportunities and risks, and enabling informed decision-making to optimize network performance, improve win rates, and accelerate profitable growth across the region.Key Responsibilities1. Data Analysis & Insight GenerationAnalyze shipment, revenue, margin/kg, and win-rate performance across key trade lanesIdentify growth opportunities, underperforming corridors, and key risk areasTranslate complex datasets into clear, actionable insights for leadership2. Performance Tracking & ReportingDevelop and maintain dashboards for key KPIs (e.g., volume, yield, MTS, pipeline conversion)Provide regular reporting to VP Head of Growth and regional stakeholdersEnsure data accuracy, consistency, and transparency across all reporting3. Trade Lane & Network Performance ManagementMonitor performance at trade lane level (ASPAC–US, intra-Asia, etc.)Support identification of priority lanes for strategic focus and growth initiativesAssist in evaluating capacity utilization and carrier performance trends4. Business Planning & ForecastingSupport forecasting of volume and revenue based on historical trends and pipelineProvide scenario analysis to support decision-making (e.g., pricing adjustments, market changes)5. Stakeholder Support & CollaborationPartner with Pricing, Country teams, ACCs, and RDMs to provide data insights for decision-makingSupport preparation of management reviews, growth updates, and executive presentationsAct as a central point for data requests related to growth and commercial performance6. Process Improvement & Data GovernanceIdentify inefficiencies in data flows (RFQ tracking, pricing feedback loops) and propose improvementsSupport automation initiatives to improve speed and reliability of reportingQualifications & ExperienceBachelor’s degree or equivalentMore than 5 years related experience and knowledge of the Air Freight forwarding business and carrier/supplier landscape Demonstrates strong communication capabilities Excellent negotiation skills Strong problem-solving mentality Strong ability to understand, calculate and persuasively present pricing techniques and analytics