IT Business Analyst (GeBIZ)

Responsibilities:Contract and Project Management• Provide first-line support for Government agencies’ queries on Government’s contracts, escalating complex issues to the contract manager.• Assist the contract manager in project coordination, including timeline management, stakeholder communication, addressing customer and supplier queries related to ongoing ICT tender projects.• Compile, collate and cleanse reports from various sources (e.g. IT Service Management portal, GeBIZ, forms, spreadsheet, etc) to support informed decision-making and reconciliation of information.• Provide administrative support for assigned projects such as collating, validating and tracking information from suppliers.• Manage the annual system polls, respond to agencies’ queries, and analyse the returns submitted by Government agencies.• Assist in the development and maintenance of procurement documentation, while staying updated on ICT industry trends and Government procurement regulations• Other admin and support activities required from time to time. Procurement Management• Support procurement manager in conducting industry engagement and analyse relevant procurement data to make informed procurement decisions.• Support the procurement manager in procurement stages such as tender documents preparation, evaluation and award.• Support the procurement manager in identifying potential value creation opportunities and process improvements within the ICT procurement operationsCompliance & Audit• Ensure adherence to procurement policies• Support procurement audits and follow up on findings until closureRequirementsEducational Qualification:Possess a degree or diploma in Computer Science, Information Systems, Information/Infocomm Technology, Computer or Electronics Engineering, or related disciplineExperience & Technical Knowledge:Minimum 1-4 years of relevant work experience in the ICT industry and/or Government procurementExperience in Government e-procurement systems, tender evaluation and contract negotiation will be advantageousFamiliarity with Government IM on Procurement will be advantageousGood knowledge of ICT procurement and contract management practicesUnderstanding of ICT market trends and pricing modelsExperience in managing Cloud, Software as a Service (SaaS), and/or Agile projects will be advantageousParticipated in full software or product development cycles will be advantageousProven experience in IT business analysisExperience in automation of Contract Management Systems or have built tools using Generative AI, such as ChatGPT, Gemini or Co-pilot) for the optimisation of procurement and contract management and operations will be advantageous Project & Supplier ManagementExperience in project management for monitoring and trackingExperience in contractor dispute resolution and performance management will be advantageousSoft Skills & Personal Attributes:Ability to communicate effectively across all levelsGood analytical, organisational and planning skillsAbility to work collaboratively as a team player and independently as a self￾motivated individualProficiency in office productivity tools (Microsoft Office Suite)Proficiency in Business Intelligence (BI) tools (Tableau or/and Power BI) will be advantageousCommunication Skills:Excellent oral and written communication skills, with the ability to pitch ideas andinfluence stakeholdersGood command of the English language, both written and spoken