Product Manager, AI & Digital Solutions

Company OverviewOPH Health is a digital primary healthcare technology company focusing on Integrated and Preventive Healthcare solutions. We collaborate with healthcare institutions, partners, and public-sector stakeholders across multiple markets to advance healthcare delivery.Job SummaryAs Product Lead, AI & Digital Solutions, you will drive OPH Health’s product strategy and go-to-market execution across software applications, platforms, clinical modules, AI-enabled products, and workflows. You will lead market expansion and build a high-performing team.ResponsibilitiesProduct Strategy & RoadmapDevelop and own the product roadmap across all OPH product lines, including software applications, platforms, clinical modules, and AI-enabled productsAnalyze market needs, customer segments, product gaps, and adoption barriers to define product-market fit across target marketsTranslate business goals and customer insights into clear product priorities, requirements, and phased plansAssess build-versus-buy-versus-integrate options for new capabilities and provide AI and healthtech trend recommendations to managementCollaborate with engineering and hardware teams to align software and hardware roadmapsCustomer Discovery & Healthcare Workflow DesignEngage healthcare providers, clinics, hospitals, distributors, partners, and internal stakeholders to gather clinical workflow and operational insightsMap end-to-end clinical and operational workflows to identify opportunities for reducing administrative burden and improving diagnostic efficiencyConvert customer discovery findings into product requirements, solution designs, and implementation plansDesign software module configurations tailored to customer segments, ensuring compliance with workflow and billing needsDefine user journeys from onboarding to daily clinical use; lead customer interviews, stakeholder mapping, user validation, and feedback reviewsProduct Commercialisation & Go-to-MarketLead and execute go-to-market strategies for all OPH product lines, starting with Singapore as the anchor marketDefine customer segmentation, pricing models, and channel strategies customized for each product and buyer personaPlan pilots, acquire lighthouse customers, and manage conversion to production deployment; establish reference sites validating product-market fitIdentify and engage strategic and distribution partners and key opinion leaders to drive adoption and market entryDevelop business cases, pricing assumptions, sales enablement materials, reference site content, and customer success storiesSupport management in building the commercial pipeline and provide product and market insights for revenue forecasting and target-settingRegulatory & Implementation CoordinationManage product-side regulatory deliverables including clinical validation documentation, SaMD submissions, and software compliance (ISO 13485, ISO 27001)Coordinate with internal and external parties to ensure product readiness across markets, covering regulatory pathways, data hosting, medical device classification, and implementation considerationsEngage external consultants or partners for regulatory, certification, data security, or interoperability expertiseProvide coordination across regulatory, certification, and implementation workstreams to drive market readinessTeam Building & Market ExpansionBuild and scale the product and commercial teams in line with business growthExpand OPH’s market reach from Singapore into Southeast Asia and other regions as opportunities developCoordinate cross-functionally with product, engineering, regulatory, and marketing teams to align market needs with company prioritiesRepresent OPH at industry events, conferences, customer meetings, and partner discussionsRequired competencies and certificationsDegree in Business, Information Systems, Computer Science, Biomedical Engineering, Healthcare Management, Product Management, or related fieldsMinimum 6 years of relevant experience in product management, digital solutions, software platforms, healthtech, medtech, AI-enabled products, or related technology-driven industriesProven ability to manage a product line or digital solution from planning through deliveryStrong skills in translating business needs, customer requirements, and market feedback into product priorities, user journeys, and implementation plansExperience collaborating with cross-functional teams including management, engineering, technical teams, sales, operations, partners, and vendorsAbility to engage customers, partners, and regional stakeholders to understand workflow needs, business challenges, and market requirementsSolid understanding of digital solution delivery including software applications, platforms, integrations, and user workflowsDemonstrated ownership and execution skills to manage timelines, follow-ups, product priorities, and implementation progressStrong communication and stakeholder management skills with proficiency in written and spoken EnglishComfortable working in a growing company environment requiring both strategic thinking and hands-on executionWillingness to travel regionally as needed for customer meetings, partner discussions, product implementation, or business activitiesPreferred competencies and qualificationsExperience in healthcare, digital health, medical technology, hospital or clinic systems, clinical workflows, or healthcare software productsExperience supporting regional product discussions or digital solution deployment across Southeast Asia or multiple marketsExposure to AI-related products, automation solutions, healthcare data platforms, or patient/user-facing digital solutionsExperience in product commercialisation, go-to-market planning, pilot projects, customer implementation, or partner onboardingExperience preparing product presentations, business cases, user stories, product specifications, solution proposals, or sales enablement materialsAbility to communicate in Mandarin, supporting coordination with Mandarin-speaking internal technical and engineering teams, as the role may require such interaction