Business Program Manager, Enterprise Sales (AI)

Meta is seeking a Business Program Manager to serve as the connective layer between global Enterprise Sales strategy and its execution in every region. Business Messaging (WhatsApp, Messenger, Instagram) and Enterprise AI (Meta Business Agents) are among Meta's fastest-moving enterprise bets. This role takes the global plan, brings rigor and program discipline to how each region operationalizes it locally, and carries regional reality back into the global plan.Based in Singapore and working across all regions (APAC, EMEA, LATAM, NORAM), you will report to the Global Lead, Enterprise Sales. This is not a regional book-support role, and it is not a like-for-like backfill of a single-region program manager.You will support the Global Lead's book of business, an incubation portfolio focused on scaling a set of priority enterprise verticals globally, spanning travel and hospitality, mobility, and consumer and retail (including beauty), alongside a fast-growing emerging segment of high-potential accounts. A core part of the role is bringing consistent global rigor to how the strategy for each of these priorities is operationalized in every region; you communicate global rigor into the regions so that global sales plays, product launches, and GTM motions land consistently and on pace everywhere they need to.ResponsibilitiesTranslate global Enterprise Sales strategy (Business Messaging and Enterprise AI) into executable regional plans, and drive consistent local operationalization across APAC, EMEA, LATAM, and NORAMDrive the operating rigor behind the Global Lead's priority verticals and emerging-account portfolio, ensuring the strategy for each is executed consistently and measurably across regionsOwn the operating rigor and cadence that hold regions to a common standard: reviews, trackers, and reporting that make progress, risks, and gap-to-goal visible to leadershipIdentify region-specific constraints and drive mitigation plans with product, policy, and regional leadership so momentum is preservedRun a two-way translation loop: carry regional realities and blockers back into global strategy so the plan reflects on-the-ground conditions; build first in one region so outputs can be adapted for the othersOrchestrate stakeholders across Product, Engineering, Marketing, Sales, and Sales Ops, across time zones, so the right conversations happen at the right altitudeProvide an objective, data-driven view of whether global plays are landing regionally; track against global revenue and adoption goals, and flag themes that need leadership interventionPartner with enablement to turn global strategy into replicable regional playbooks that scale without losing fidelityMinimum Qualifications10+ years in program management, sales operations, strategy, or client-facing roles, ideally within SaaS, enterprise AI, or platform businessesProven ability to run complex, cross-functional programs from strategy through execution across multiple regions and time zonesStrong communication and stakeholder-management skills, including work with senior leadership (Director/VP level)Track record of translating global strategy into consistent local execution, and of surfacing regional constraints early with credible mitigationsComfort operating in fast-growth, high-ambiguity environments with shifting prioritiesBachelor's degree in a relevant fieldPreferred QualificationsDemonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Experience building reporting and governance cadences that leadership relies on for decisionsDemonstrated use of AI tools to redesign workflows and drive measurable efficiency and quality gainsExperience operating across APAC and at least one other regionDemonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesExperience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Commercial acumen in enterprise sales, and familiarity with Business Messaging or conversational/agentic AI productsMeta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.