Manager/Senior Manager (Digital Product Insights) [PDD]

Support data-informed product development and enhancement plans within the Careers Connect Group's digital ecosystem through analytics, data management, and insights generation. The role involves learning about, and applying analytical methodologies, to develop insights that inform product decisions. You will handle data requests and processing while collaborating with cross-functional teams to optimise product performance across the digital Career and Employment Services (CES) platform. This position offers significant learning opportunities for candidates eager to develop expertise in product-related analytics whilst handling essential data operations that support organisational decision-making.Essential Skill1.Data Analysis and InterpretationCollect, analyse, and interpret data from multiple sources to identify trends and patterns in customer digital behaviourApply basic statistical analysis skills to understand product performance and usage Translate data findings into clear, actionable insights, such as user needs for product improvements2. Data Visualisation and Reporting Create clear dashboards and visualisations using tools like Tableau, Power BI, or Excel Develop regular reports and presentations for different stakeholdersDisseminate findings clearly to management and cross-functional teams3. Data Management and OperationsManage and process data requests from internal and external stakeholders efficiently and accurately Liaise with organisation’s data governance team on compliance requirements, operational procedures, and data management standardsUpload data accurately to platforms following established protocols and quality standards4. Product Strategy and Business IntelligenceUnderstand product development processes and align insights with business goals Support product strategy through comprehensive data analysis Contribute to product enhancement initiatives with evidence-based recommendations5. Stakeholder Management and Project CoordinationCommunicate effectively with diverse teams and tailor findings to different audiences Provide contextualised insights and actionable recommendationsManage multiple stakeholders, projects and data requests simultaneously and independentlyWork collaboratively in fast-paced yet sometimes ambiguous environments while maintaining quality standards6. Technical Skills and Tools Ability to use data analysis tools and programming languages like Python, SQL, and/or R is a bonusWork with platforms and frameworks such as Google Analytics 4, Databricks, Adobe Analytics, when neededLearn new technologies including advanced analytics platforms such as new AI/GenAI tools, where requiredRequirementsStrong attention to detail and accuracy when handling dataQuick learner and thinker who is comfortable with both analytical challenges and routine tasks Effective communication skills with growth and collaborative mindsetConfidence in presenting to different stakeholders, including Senior Management and POHsProactive and self-motivated with willingness to learn new skills independently  Comfortable with ambiguity whilst navigating dynamic environments and steep learning curvesOpen to candidates from diverse or fresh backgrounds with interest in data and product analysis- training and upskilling opportunities in technical tools and programming languages will be provided'Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration'All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting