Test Manager – Digital Banking & Payments _ Contract

Employment Type: 12-Month ContractEmployer: NTT SingaporeWork Location: SGX Centre, SingaporeExperience Level: 8+ YearsIndustry: Banking / Financial ServicesAbout the ClientOur client is a leading financial institution in Asia with an extensive regional and international presence. The organisation provides a comprehensive range of banking and financial services and continues to invest in technology transformation, digital banking and customer experience initiatives.Job ResponsibilitiesManage and drive end-to-end testing delivery for large-scale digital banking projects and applications.Take overall responsibility for successful delivery of testing services across assigned projects.Manage day-to-day testing services delivered by external test service providers and vendors.Develop, review and provide inputs on test strategies, test plans, schedules and testing deliverables.Review and sign off testing artefacts delivered by testing service providers.Coordinate with Test Governance teams to ensure adherence to testing standards, methodologies, processes and tools.Manage testing scope, schedules, dependencies, risks, issues and changes throughout the project lifecycle.Work closely with business, application, infrastructure, security and technology stakeholders.Act as the primary escalation point for testing-related issues and drive timely resolution.Track, manage and report testing progress, status, SLAs, KPIs and quality metrics.Ensure testing vendors meet agreed delivery timelines, quality standards and service levels.Plan and coordinate SIT, UAT, integration, regression, end-to-end and other testing activities.Manage multiple external testing vendors and service providers across projects.Collaborate with Test Engineering teams on automation, performance and other testing requirements.Build strong working relationships with Test Managers, Test Leads, project teams and external service providers.Identify opportunities to improve testing processes, quality and delivery efficiency.Support testing transformation, standardisation and continuous improvement initiatives.Job RequirementsBachelor’s Degree in Computer Science, Computer Engineering, Information Technology or a related discipline.Minimum 8+ years of relevant experience in software testing and test delivery.At least 5 years of experience in a senior Test Manager, Test Program Manager or equivalent testing leadership role.Minimum 5 years of testing/project experience within Banking and Financial Services.Strong experience managing end-to-end testing for large and complex technology projects.Strong Digital Banking domain knowledge, preferably covering payments, cross-border payments, remittance, fund transfers, mobile banking or internet banking.Extensive experience managing multiple external testing vendors and test service providers.Strong knowledge of test strategy, test planning, test governance, testing processes and methodologies.Experience across Agile, Hybrid Agile, Waterfall and DevOps delivery environments.Experience in SIT, UAT, integration, regression, end-to-end and performance testing.Experience with testing tools such as Tosca, Selenium, Appium, JIRA, QuerySurge, LoadRunner and Performance Center.Strong stakeholder, vendor and escalation management skills.Excellent analytical, problem-solving, communication and documentation skills.Experience working with multicultural, distributed and virtual teams.ISTQB, PMP or relevant testing/project management certifications are preferred.TMMi framework awareness will be an added advantage.Interested candidates are kindly requested to email their CV with their experience to [email protected] look forward to your application!