Management Trainee (Service)

Company OverviewMIJIN & CO. PTE. LTD.Job SummaryYou will warmly welcome customers, take accurate orders, coordinate with kitchen staff, handle cashiering, and maintain cleanliness to ensure smooth daily outlet operations and excellent customer service.ResponsibilitiesGreet customers warmly upon arrival to create a welcoming atmosphereAssist customers with seating and recommend menu items based on their preferencesRespond accurately to customer enquiries about menu items, ingredients, and dietary needsTake precise food and beverage orders using POS systems or manual methods to ensure order accuracyCoordinate orders efficiently with kitchen staff to maintain smooth service flowServe food and beverages promptly and professionally to enhance customer satisfactionPrepare takeaway and delivery orders accurately when requiredHandle cashiering duties including billing, cash handling, digital payments, and processing refunds securelyClear and sanitize tables, reset dining areas, and maintain overall outlet cleanliness to meet hygiene standardsComply with food hygiene and workplace safety regulations consistentlyMonitor stock levels for condiments, packaging, and supplies to prevent shortagesNotify management promptly when stock replenishment is neededSupport daily outlet operations and perform additional duties as assigned by managementRequired competencies and certificationsMinimum 1–2 years of F&B supervisory experience to manage team and operations effectivelyDemonstrated leadership and communication skills to lead teams and coordinate tasks efficientlyAbility to work shifts, weekends, and public holidays to meet operational needsCustomer-focused problem-solving skills to resolve service issues promptly and maintain satisfactionBasic knowledge of POS systems and reporting to support operational tracking and accuracyPreferred competencies and qualificationsWSQ Food Safety certification to ensure compliance with food safety standardsExperience working in casual dining, café, or bar environments to adapt to similar service settings