Business Operation Analyst (Data, SQL, Tech MNC)

The OpportunityAdecco is partnering with a global technology company to look for a Business Operation Analyst who is focused on using data, analytics, and AI to improve operational performance, customer support effectiveness, and business decision-making at scale. The position requires a combination of technical expertise, strategic thinking, stakeholder management, and data storytelling to drive measurable business impact. The TalentRequired Skills & Experience2–4 years of experience in analytics, operations support, or a technical environment.Strong understanding of operational metrics and KPI measurement.Advanced SQL skills and experience with tools such as Python/R, Tableau, Hive, and Presto.Strong data visualization, reporting, and dashboard development capabilities.Excellent communication and stakeholder management skills.Ability to convert complex analytical findings into business recommendations.Preferred QualificationsExperience in customer operations, support operations, or service-oriented environments.Proven ability to work with large-scale datasets and big data technologies.Track record of driving measurable business outcomes through analytics.Experience leveraging AI tools to enhance analysis, productivity, and decision-making.Job DescriptionDevelop and execute data-driven strategies to support business and operational objectives.Build analytical models and generate actionable insights from large and complex datasets.Design, maintain, and enhance dashboards, reporting systems, and performance metrics.Lead cross-functional analytics projects and provide strategic recommendations to stakeholders.Translate complex data into clear, actionable narratives for technical and non-technical audiences.Mentor team members and promote best practices in analytics and data science.Identify opportunities for process improvement, automation, and innovation.Next Step:Send your updated cv at [email protected] Subject: Business Operation Analyst (Tech MNC)Only shortlisted candidates will be contactedLim Jia YiEA License No: 91C2918Personnel Registration Number: R24119814