Business Development Manager (AI Solutions)

Key Responsibilities• Develop and execute a sales and business-development plan for AI-enabled workflow, customer-engagement, knowledge-management, productivity, and other practical digital solutions for Singapore SMEs.• Identify and qualify SME prospects through referrals, networking, industry events, outbound outreach, partner channels, and other legitimate business-development activities.• Conduct structured discovery meetings to understand a prospect’s workflow, commercial objectives, adoption readiness, implementation constraints, and decision-making process.• Explain approved AI solution capabilities, limitations, pricing principles, and implementation considerations in a clear and responsible manner; do not make claims beyond authorised product information.• Coordinate product demonstrations, solution discussions, technical clarification, and commercial proposals with selected AI system providers and external solution partners.• Prepare accurate sales proposals, scopes, presentations, follow-up materials, and client communications in line with approved company and partner materials.• Maintain disciplined CRM records, pipeline forecasts, activity reports, opportunity stages, and sales documentation.• Manage the full sales process from prospecting through commercial discussion, contracting coordination, handover to the relevant delivery partner, and early client relationship management.• Gather market feedback on SME needs, competitor activity, solution demand, pricing sensitivity, and implementation barriers; provide practical recommendations to management.• Build and maintain professional relationships with Singapore SME owners, business associations, referral partners, technology providers, and relevant professional-service contacts.• Support client-data handling, marketing claims, and sales conduct in accordance with company policy and applicable legal and regulatory requirements.Requirements• Diploma or degree in Business, Sales, Marketing, Technology, Information Systems, or a related field; candidates with equivalent relevant experience will also be considered.• At least 3 years of B2B business development, consultative sales, account management, or solution-sales experience.• Demonstrable experience managing a sales pipeline, conducting needs-discovery meetings, preparing proposals, and closing or supporting B2B commercial opportunities.• Ability to explain technology, workflow, software, or digital-transformation concepts to non-technical SME decision-makers in clear commercial language.• Strong written and spoken English, with the ability to prepare clear and accurate client-facing documents.• Comfortable working independently in a growing business, with strong follow-through, commercial judgement, and attention to detail.• Experience using CRM tools and maintaining accurate sales activity and pipeline records.• High standards of professional conduct, discretion, and accuracy when handling client-related information and public product claims.