Senior AI Platform Operations Engineer

Responsible for availability monitoring, outage detection, and performance optimization of our Azure AI cloud platformEnsures continuous availability, resilience, and efficiency of the Red Hat OpenShift–powered RE:AI cloud platform.Manage incident response, root cause analysis, and implement disaster recovery strategies to ensure business continuityOversee cybersecurity operations including vulnerability management, threat detection, and access control enforcementSupport security audits, compliance reporting, and ensure alignment with Singtel policies, regulatory frameworks and industry best practicesCollaborate with other developer teams to integrate monitoring, automation, and security best practices into AI/ML workflowsDrive continuous improvement in platform operations through automation, observability, and operational excellence initiativesSkills for Success:Bachelor’s degree in Computer Science, Engineering, or a related field4-6 years of experience in cloud administration and/or operationsDeep expertise in Azure operations and monitoring services including Azure Monitor, Log Analytics, Application InsightsHands-on experience in observability and performance tuning for Red Hat OpenShift clusters, leveraging built-in monitoring and logging tools.Strong background in incident management, SRE practices, and disaster recovery designHands-on experience with cloud security operations: IAM, SIEM/SOAR, vulnerability management, firewalls, endpoint detectionProficiency in infrastructure-as-code (Terraform, Bicep, ARM) and automation scripting (PowerShell, Python)Familiarity with AI/ML infrastructure (AKS, GPU VMs, data pipelines, model hosting) and their operational demandsKnowledge of security compliance frameworks (ISO 27001, CIS, NIST)Excellent problem-solving, communication, and leadership skills, especially in high-pressure incident scenariosForward thinking ability to identify possible failure scenarios and formulate effective response plans