Corporate Banking Operations Specialist (Payments)

Job descriptionBe a key contact for client enquiries and own them from receipt to resolutionCoordinate with internal teams and update clients on status, cut-offs, documents, fees and outcomesProcess domestic and international remittancesHandle charge and fee payments and collectionsProcess eGIRO and G3 paymentsReconcile nostro breaks and support investigationsFollow controls, procedures and MAS requirementsFlag operational risks and exceptions earlySpot recurring client issues and escalate for fixesSupport payments projects, UAT and industry-wide testingKeep procedures and work instructions up to dateShare knowledge and cross-train the teamRequirementsAt least 6 years in payment operations or cash management in banksHands-on experience with payments, client enquiries and investigationsKnowledge of SWIFT, operational controls and MAS requirementsKnowledge of payment screening exceptions and ISO 20022Job descriptionAbout the roleJoin the Payment Services team of an international bank in SingaporeSupport corporate clients across cash management, electronic banking, remittance, clearing, and inward and outward paymentsWhat you’ll doBe a key contact for client enquiries and own them from receipt to resolutionCoordinate with internal teams and update clients on status, cut-offs, documents, fees and outcomesProcess domestic and international remittancesHandle charge and fee payments and collectionsProcess eGIRO and G3 paymentsReconcile nostro breaks and support investigationsFollow controls, procedures and MAS requirementsFlag operational risks and exceptions earlySpot recurring client issues and escalate for fixesSupport payments projects, UAT and industry-wide testingKeep procedures and work instructions up to dateShare knowledge and cross-train the teamWhat you’ll bring6+ years in payment operations, cash management or transaction banking operationsHands-on experience with payments, client enquiries and investigationsClient services experienceKnowledge of SWIFT, operational controls and MAS requirementsKnowledge of payment screening exceptions and ISO 20022Strong analytical and problem-solving skillsClear written and spoken EnglishComfortable with banking systems and Microsoft OfficeExperience with electronic banking, remittance, clearing, nostro reconciliation, eGIRO or G3 is a plus