Customer Account (Sales Administration) Specialist (Aerospace/ Up to $5500) Ref: GAS

5-day work week: Mondays to Fridays Conducive work environment Competitive salary and Benefits Our client is a global MNC of adhesives, coatings, and vibration and motion control solutions for the aerospace, defence, automotive and industrial sectors is seeking for a passionate and suitable candidate to join the growing team! Job Responsibilities: Serve as the main point of contact for key customers on order management, sales support and aftersales enquiries across Asia Pacific.Support Aerospace & Defence sales activities for Original Equipment Manufacturers(OEMs) and Maintenance, Repair and Overhaul (MRO) customers.Manage end-to-end order processing, including order review, entry, quotation requests and delivery follow-up.Build strong relationships with key/global account managers and customers to support agreed business processes and service requirements.Partner with the sales team to support existing accounts and new programme launches.Review and follow up on customer order terms, accounts receivable, credit terms and payment deductions within assigned authority.Coordinate with relevant teams to resolve delivery delays, product quality concerns, returns and order-related issues.Liaise with planning, manufacturing, engineering, quality, logistics and finance teams to meet customer requirements.Prepare expense and sales reports, analyse forecasts and support internal and customer planning activities.Identify and recommend process improvements to enhance operational efficiency and customer satisfaction.Organise and participate in customer calls, regional sales meetings and trade shows as required.Job Requirements: Minimum Diploma and above in Business Management, Engineering with equivalent work experience.Minimum 4-5 years of relevant experience in sales administration, customer support, supply chain, logistics and import/export operations.Strong interpersonal and written communication skills to liaise with regional counterparts and build customer relationships.Strong analytical and problem-solving skillsGood planning, time management and project management skills to handle multiple priorities.A collaborative team player who remains calm and customer-focused under pressure.Proficient in SAP, Business Intelligence (BI) tools and Microsoft applicationsWilling to travel approximately 20% of the time, including at short notice when required.Interested and suitable candidates, please email your CV in MS Word to [email protected] Ammerline Lam Sze YiCEI Reg. No.: R1104463Celecti Pte Ltd EA Licence: 16C8045